Last Updated: November, 2025

Welcome to our puzzle game platform. We value your privacy and are committed to protecting your personal information at all times. This Privacy Policy explains how we collect, use, and protect your data when you access or use our website, mobile applications, and related services (collectively referred to as “the Service”).

By using Tiny Detective, you agree to the terms described in this Privacy Policy.

1. Information We Collect

We collect only the information necessary to operate and improve the Service. The types of data we may collect include:

1.1 Personal Information

- Username or Account Name.

- Email address.

- Contact information (if you contact us for support or feedback).

1.2 Gameplay and Technical Data

- Gameplay progress, achievements, and preferences.

- Device type, operating system, and version.

- IP address, browser type, and general location (non-precise).

- Log data and crash reports used to identify errors and improve performance.

1.3 Purchase and Transaction Data

If you make in-game purchases, payments are securely processed by third-party providers. We do not store your full financial details, but we may retain transaction confirmations for record-keeping and support.

1.4 Cookies and Tracking Technologies

We use cookies and similar tools to:

- Maintain sessions and save progress.

- Remember preferences and login status.

- Analyze gameplay and improve performance.

You can disable cookies in your browser settings, though some features may not function properly without them.

2. How We Use Your Information

Your information helps us deliver a smooth, safe, and enjoyable gaming experience. We use it to:

- Manage your account and save progress.

- Process payments and verify purchases.

- Provide technical and customer support.

- Detect and prevent fraud, cheating, or unauthorized activity.

- Improve game design and user engagement through analytics.

- Send optional updates or notifications (only with your consent).

3. Information Sharing and Disclosure

We value your trust and handle your information responsibly. Your data may be shared only in the following limited circumstances:

- Service Providers: With trusted partners that help operate servers, process payments, or analyze usage, under strict confidentiality agreements.

- Legal Requirements: When disclosure is required by law or government authorities.

- Business Transfers: If ownership of the Service changes due to merger or acquisition, data will remain protected under this Policy.

We do not sell, rent, or trade your personal data for advertising or commercial gain.

4. International Data Transfers

Our servers or partners may operate in different countries. When transferring your data internationally, we take reasonable steps to ensure compliance with the Australian Privacy Principles (APPs) and similar standards in other regions.

5. Data Retention and Security

We keep your information only as long as necessary for the purposes described above or as required by law.

To protect your data, we use:

- Encryption of sensitive information.

- Secure storage and limited access.

- Regular system monitoring and security reviews.

While we take strong precautions, no system is completely risk-free. If a serious breach occurs that may cause harm, we will follow the Notifiable Data Breaches (NDB) scheme and notify both affected users and the Office of the Australian Information Commissioner (OAIC).

6. Children's Privacy

The Service is suitable for users of all ages, but children under 13 should play under parental supervision. We do not knowingly collect personal data from children without parental consent; any such data discovered will be promptly deleted.

7. Your Rights

You have the right to:

- Request access to the information we hold about you.

- Request correction or deletion of inaccurate data.

- Withdraw consent for certain uses (e.g., marketing messages).

- Lodge a privacy-related complaint.

To exercise these rights, please contact us, and we will respond as soon as possible.

8. Policy Updates

This Privacy Policy may be updated from time to time to reflect changes in our operations, legal requirements, or technology. The latest version will always be available on our website, with the effective date clearly shown.

9. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or data handling practices, please contact us at: support@detectivetiny.com

We are dedicated to protecting your information and ensuring a safe, transparent, and enjoyable experience for all players.

Last Updated: November, 2025

Welcome to our puzzle game platform. By accessing or using our website, mobile app, or any related services (collectively referred to as “the Service”), you agree to comply with these Terms of Use (“Terms”). Please read them carefully before playing.

If you do not agree to these Terms, please discontinue using the Service.

1. Eligibility

The Service is intended for users aged 13 or older. If you are under 13, you may use it only under the supervision of a parent or legal guardian. By continuing to use the Service, you confirm that you meet these requirements.

2. Account and Access

- Most features can be accessed without registration, but some may require an account or connection through third-party platforms.

- You are responsible for keeping your account and device information secure.

- We reserve the right to suspend or terminate accounts found engaging in fraud, cheating, or other misuse of the Service.

3. Game Content and Intellectual Property

All materials within the Service — including images, text, music, sounds, and code — are owned or licensed and protected by copyright and intellectual property laws.

You may not:

- Copy, modify, or redistribute content without permission.

- Use assets, names, or logos for commercial purposes.

- Reverse-engineer, decompile, or attempt to extract source code.

4. In-Game Purchases

Some features or items may be available for optional purchase through trusted platforms.

- Payments are securely processed by those platforms, and their terms apply.

- Prices and availability may vary depending on your region.

- Once a transaction is confirmed, it may be final except as required by law.

5. User Conduct

Players are expected to use the Service responsibly and fairly. You agree not to:

- Disrupt gameplay, servers, or other players.

- Harass, threaten, or infringe upon others' rights or privacy.

- Cheat, exploit bugs, or use unauthorized third-party tools.

We may restrict or terminate access if such behavior is detected.

6. Disclaimer of Warranties

The Service is provided on an “as is” and “as available” basis.

While we strive to maintain smooth gameplay, we cannot guarantee uninterrupted operation or complete error-free performance. Temporary disruptions, errors, or data loss may occasionally occur due to technical or network issues.

7. Limitation of Liability

To the fullest extent permitted by law, we are not responsible for indirect, incidental, or consequential damages arising from your use of the Service, including lost progress, interruptions, or device malfunctions.

Nothing in these Terms affects any statutory rights you may have under applicable consumer laws.

8. Termination

We reserve the right to modify, suspend, or discontinue the Service — in whole or in part — at any time.

If you violate these Terms or misuse the Service, your access may be terminated immediately without notice.

9. Governing Law

These Terms are governed by the laws of New South Wales, Australia, without regard to its conflict of law principles.

Any disputes arising under these Terms will be subject to the jurisdiction of the courts in New South Wales.

10. Contact Information

If you have questions, feedback, or concerns about these Terms, please contact us at: support@detectivetiny.com.

At Tiny Detective, all digital purchases and in-game items are non-refundable once confirmed. However, if your purchase is faulty, missing, duplicated, or not as described, you may contact us for review. Each request will be assessed fairly, and where applicable, a repair, replacement, or refund may be provided in accordance with Australian Consumer Law.

If your purchase was made through a third-party store, please submit your refund request directly through their official channels. For purchases made directly from us, you may contact our support team at support@detectivetiny.com with your order details and a brief description of the issue.

Please note that refunds cannot be issued for losses caused by poor network conditions, device malfunctions, accidental operations, or misuse. Approved refunds may take several business days to process, depending on your payment provider.

We are committed to providing a fair, transparent, and enjoyable experience for every player.

We are an Australia-based game publisher committed to creating enjoyable and high-quality mobile gaming experiences for players worldwide.

We welcome your feedback and inquiries at any time.

If you have any questions about Tiny Detective, including gameplay, account assistance, or partnership opportunities, please contact us using the details below:

Company: Momeo Pty Ltd

Address: Unit 12, 295–303 Pacific Highway, Lindfield NSW 2070, Australia

Email: support@detectivetiny.com

Our team strives to respond to all messages within 3–5 business days.

Thank you for your support — we’re dedicated to providing a smooth, enjoyable, and trustworthy experience for every player.

1. Do I need an account?

No registration is required. A unique game ID is automatically generated based on your device to save your progress. Progress may be lost if the device is changed or reset, so use the same device is recommended. This system keeps things simple—no passwords or forms, just play and enjoy.

2. What if the game has performance issues?

Try refreshing the page or restarting the app, and ensure your device and internet connection are stable. Our support team is available for further assistance.

3. How do in-game purchases work?

Optional purchases are processed securely through trusted third-party providers. Generally, purchases are non-refundable unless the item is faulty, missing, or not as described.